Guest portal
Welcome.
Everything for your stay in one place.
Check-in, step by step
- Register your ID
Dubai asks every guest to register a passport or Emirates ID. Do it once here and skip the desk.
- Confirm your arrival time
Tell us when you land so the room is ready and cooled.
- Find us
Directions and parking are sent the day before.
- Your key goes live at 3 pm
Hold the button on your key below when you're at the door.
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••••Active from 3 pm on arrival dayYour digital key
Bluetooth door locks at the house and every home. The key works only during your stay and can be shared with up to three guests.
Demo only. Nothing connects to a real lock.
House manual
Air conditioning
Each room has its own thermostat by the door. 23 °C is our sweet spot. Close the balcony doors and the AC runs quietly all night.
Kitchen & coffee
The coffee machine takes the pods in the left drawer; cardamom and fresh dates are in the jar by the kettle. The dishwasher tablets live under the sink.
Pool & beach
Pool hours are 7 am to 10 pm. Beach towels are in the hallway cupboard. Lifeguards on the public beach work from 6 am to sunset.
Rubbish & recycling
Blue bags for recycling, black for everything else. Leave them by the door before 10 am and housekeeping takes them.
Quiet hours & neighbours
Quiet after 10 pm, please. Many of our neighbours are families and early risers.
Check-out
By 11 am. Leave the key in the app, the towels in the bath, and anything you forgot we'll courier to you.
Add to your stay
Message the host
Hi! I'm Agent A from the house team. Ask me anything about your stay.